To whomever it may concern,

On September 8, 2016, while in town from Maryland visiting family, my Grand Jeep Cherokee was violated. Under the cloak of darkness, assailants took all four tires and rims leaving the vehicle on cinder blocks in my parents’ drive way. This infraction caused a major delay in my return home to Maryland. However, the silver lining was that your personnel did an exceptional job with ensuring my vehicle was expeditiously repaired and that I returned home safely.

Specifically, they took great care and concern in moving the Jeep from the cinder blocks in an inclined driveway on to the tow truck. The process was meticulous and time consuming. Nonetheless, they both handled it like a charm. I would also like to note that they drove safely from my parent’s home to the dealership (Lowry Brothers Chrysler-Jeep). Upon arrival at the dealership, they even assisted with getting the temporary wheels onto the Jeep to make transport into the garage easier. I am eternally grateful for the outstanding service they provided. Your company and personnel were definitely a breath of fresh air. Great customer service is hard to come by nowadays. Please keep doing what you are doing. It never gets old and it won’t go unnoticed.

We are a Marine Corps (MSgt retired) family. In addition to this letter of thanks, we’ve also enclosed a few Marine Corps trinkets for Gasper and Chad. The trinkets aren’t much. However, we wanted to give them a token of our appreciation and something to remember us by. From us to you: Thank you and Semper Fidelis (Always Faithful).

With the utmost respect and heartfelt gratitude,

Andrea M. Renfroe & Family

Great service and the only towing company we will ever use.

- Mack on 10/17/2017

A few hours ago I was bringing my daughter to work and blew a tire. I called roadside assistance and they dispatched Pascarella's Towing to come and tow my car to my mechanic. I wish I had gotten his name, but I was distracted. The driver was SO polite and helpful. I've always had good experiences with Pascarella's - probably why they are the towing service of choice for State Farm. But this gentleman was exceptionally friendly. God bless him!

- Elizabeth Jobarteh on 10/10/2017

These guys are a pleasure to work with!

- Donna on 07/25/2017

- JULIE ANDERSON on 05/16/2017

On May 12th 2017 my car decided to die at my daughters house. I called roadside and Joe came and towed my car back home! He has great customer service . I work in the hotel industry so I know the demands it can be working with the public and he was great! I will refer others to your towing company Thank you again JOE!!!!! Thank you !!

- Loretta Knapp on 05/12/2017

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